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Ecommerce

Designing ecommerce for specialist brands with personality

February 20266 min readBy Darren Toner

How to build a store that keeps its character while still respecting product discovery, trust, and conversion.

Designing ecommerce for specialist brands with personality

How to build a store that keeps its character while still respecting product discovery, trust, and conversion.

01 / Ecommerce

Personality still needs clarity

Specialist ecommerce has a tension baked into it. The store needs to feel distinctive enough to hold attention, but clear enough that customers can find products, compare options, and check out without friction.

02 / Ecommerce

Keep the buying patterns familiar

That balance comes from pairing personality with familiar buying patterns. Product information should be rich, navigation should be boring in the best possible way, and visual moments should support the buying journey rather than interrupt it.

03 / Ecommerce

Make it feel like a good shop

The best specialist stores feel like the brand, but they still behave like a good shop. That is the line worth designing for.

The Leviathan view

Distinctive work is not louder everywhere. It is more deliberate everywhere.

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